Technological disruptions in services: lessons from tourism and hospitality

Dimitrios Buhalis(Hong Kong Polytechnic University), Charles F. Hofacker(Florida State University), Srikanth Beldona(University of Delaware), Vanja Bogicevic(The Ohio State University), Tracy Harwood(De Montfort University), Giampaolo Viglia(ISM University of Management and Economics)
Journal of service management
May 29, 2019
Cited by 884


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