The Effect of Relational Constructs on Customer Referrals and Number of Services Purchased from a Multiservice Provider: Does Age of Relationship Matter?Peter C. Verhoef, Janny Hoekstra, Philip Hans Franses|Journal of the Academy of Marketing Science|2002Cited by 713
The impact of brand equity and the hedonic level of products on consumer stock-out reactionsLaurens Sloot, Philip Hans Franses, Peter C. Verhoef|Journal of Retailing|2005Cited by 278
The impact of satisfaction and payment equity on cross-buyingPeter C. Verhoef, Janny Hoekstra, Philip Hans Franses|Journal of Retailing|2001Cited by 274
Forecasting: theory and practiceFotios Petropoulos, Sheik Meeran, Souhaib Ben Taieb et al.|International Journal of Forecasting|2022Cited by 27