An empirical analysis of the antecedents of e-satisfaction and e-loyalty: focusing on the role of flow and its antecedents

Chia-Lin Hsu(National Yang Ming Chiao Tung University), Mu‐Chen Chen(National Yang Ming Chiao Tung University), Cou Chen Wu(National Taiwan University of Science and Technology)
Information Systems and e-Business Management
July 6, 2012
Cited by 77


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