E-CRM Through Social Media Marketing Activities for Brand Awareness, Brand Image, and Brand LoyaltySadaf Fatima, Fatma Alma'alwi, Hamed Alqahtani et al.|Advances in marketing, customer relationship management, and e-services book series|2022Cited by 30
Critical Success Factors for Transforming CRM to SCRM for building E-CRMHamed Alqahtani, Arshi Naim|Advances in marketing, customer relationship management, and e-services book series|2022Cited by 25
E-Learning Modeling Technique and Convolution Neural Networks in Online EducationFahad Alahmari, Hamed Alqahtani, Arshi Naim|River Publishers eBooks|2023Cited by 25