Social Robots in Service Contexts: Exploring the Rewards and Risks of Personalization and Re-embodiment
Samantha Reig(University of Massachusetts Lowell), John Zimmerman(Carnegie Mellon University), Jodi Forlizzi(Carnegie Mellon University), Michal Luria(Carnegie Mellon University), Aaron Steinfeld(Carnegie Mellon University), Isabel Won(Johns Hopkins University), Elsa Forberger(University of Minnesota)
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