Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

Yogesh K. Dwivedi(Swansea University), Laurie Hughes(Swansea University), Elvira Ismagilova(University of Bradford), Gert Aarts(Swansea University), Crispin Coombs(Loughborough University), Tom Crick(Swansea University), Yanqing Duan(University of Bedfordshire), Rohita Dwivedi(Prin. L. N. Welingkar Institute of Management Development and Research), John S. Edwards(Aston University), Aled Eirug(Swansea University), Vassilis Galanos(University of Edinburgh), P. Vigneswara Ilavarasan(Indian Institute of Technology Delhi), Marijn Janssen(Delft University of Technology), Paul Jones(Swansea University), Arpan Kumar Kar(Indian Institute of Technology Delhi), Hatice Kizgin(University of Bradford), Bianca Kronemann(Swansea University), Banita Lal(University of Bedfordshire), Biagio Lucini(Swansea University), Rony Medaglia(Copenhagen Business School), Kenneth Le Meunier‐FitzHugh(University of East Anglia), Leslie Caroline Le Meunier-FitzHugh, Santosh K. Misra(University of East Anglia), Emmanuel Mogaji(University of Greenwich), Sujeet Kumar Sharma, Jang Bahadur Singh(Indian Institute of Management Tiruchirappalli), Vishnupriya Raghavan, Ramakrishnan Raman(Symbiosis International University), Nripendra P. Rana(University of Bradford), Spyridon Samothrakis(University of Essex), Jak Spencer(Training Programs in Epidemiology and Public Health Interventions Network), Kuttimani Tamilmani(University of Bradford), Annie Tubadji(University of the West of England), Paul Walton(Capgemini (United Kingdom)), Michael D. Williams(Swansea University)
International Journal of Information Management
August 27, 2019
Cited by 3,977Open Access
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Abstract

As far back as the industrial revolution, significant development in technical innovation has succeeded in transforming numerous manual tasks and processes that had been in existence for decades where humans had reached the limits of physical capacity. Artificial Intelligence (AI) offers this same transformative potential for the augmentation and potential replacement of human tasks and activities within a wide range of industrial, intellectual and social applications. The pace of change for this new AI technological age is staggering, with new breakthroughs in algorithmic machine learning and autonomous decision-making, engendering new opportunities for continued innovation. The impact of AI could be significant, with industries ranging from: finance, healthcare, manufacturing, retail, supply chain, logistics and utilities, all potentially disrupted by the onset of AI technologies. The study brings together the collective insight from a number of leading expert contributors to highlight the significant opportunities, realistic assessment of impact, challenges and potential research agenda posed by the rapid emergence of AI within a number of domains: business and management, government, public sector, and science and technology. This research offers significant and timely insight to AI technology and its impact on the future of industry and society in general, whilst recognising the societal and industrial influence on pace and direction of AI development.


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