Yehuda Koren

As the Netflix Prize competition has demonstrated, matrix factorization models are superior to classic nearest neighbor techniques for producing product recommendations, allowing the incorporation of additional information such as implicit feedback, temporal effects, and confidence levels.

Recommender systems provide users with personalized suggestions for products or services. These systems often rely on Collaborating Filtering (CF), where past transactions are analyzed in order to establish connections between users and products. The two more successful approaches to CF are latent factor models, which directly profile both users and products, and neighborhood models, which analyze similarities between products or users. In this work we introduce some innovations to both approaches. The factor and neighborhood models can now be smoothly merged, thereby building a more accurate combined model. Further accuracy improvements are achieved by extending the models to exploit both explicit and implicit feedback by the users. The methods are tested on the Netflix data. Results are better than those previously published on that dataset. In addition, we suggest a new evaluation metric, which highlights the differences among methods, based on their performance at a top-K recommendation task.

A common task of recommender systems is to improve customer experience through personalized recommendations based on prior implicit feedback. These systems passively track different sorts of user behavior, such as purchase history, watching habits and browsing activity, in order to model user preferences. Unlike the much more extensively researched explicit feedback, we do not have any direct input from the users regarding their preferences. In particular, we lack substantial evidence on which products consumer dislike. In this work we identify unique properties of implicit feedback datasets. We propose treating the data as indication of positive and negative preference associated with vastly varying confidence levels. This leads to a factor model which is especially tailored for implicit feedback recommenders. We also suggest a scalable optimization procedure, which scales linearly with the data size. The algorithm is used successfully within a recommender system for television shows. It compares favorably with well tuned implementations of other known methods. In addition, we offer a novel way to give explanations to recommendations given by this factor model.

In many commercial systems, the 'best bet' recommendations are shown, but the predicted rating values are not. This is usually referred to as a top-N recommendation task, where the goal of the recommender system is to find a few specific items which are supposed to be most appealing to the user. Common methodologies based on error metrics (such as RMSE) are not a natural fit for evaluating the top-N recommendation task. Rather, top-N performance can be directly measured by alternative methodologies based on accuracy metrics (such as precision/recall).

Customer preferences for products are drifting over time. Product perception and popularity are constantly changing as new selection emerges. Similarly, customer inclinations are evolving, leading them to ever redefine their taste. Thus, modeling temporal dynamics should be a key when designing recommender systems or general customer preference models. However, this raises unique challenges. Within the eco-system intersecting multiple products and customers, many different characteristics are shifting simultaneously, while many of them influence each other and often those shifts are delicate and associated with a few data instances. This distinguishes the problem from concept drift explorations, where mostly a single concept is tracked. Classical time-window or instance-decay approaches cannot work, as they lose too much signal when discarding data instances. A more sensitive approach is required, which can make better distinctions between transient effects and long term patterns. The paradigm we offer is creating a model tracking the time changing behavior throughout the life span of the data. This allows us to exploit the relevant components of all data instances, while discarding only what is modeled as being irrelevant. Accordingly, we revamp two leading collaborative filtering recommendation approaches. Evaluation is made on a large movie rating dataset by Netflix. Results are encouraging and better than those previously reported on this dataset.