Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer SatisfactionChristopher D. Ittner, David F. Larcker|Journal of Accounting Research|1998Cited by 1.6k
Assessing empirical research in managerial accounting: a value-based management perspectiveChristopher D. Ittner, David F. Larcker|Journal of Accounting and Economics|2001Cited by 1.2k
Performance implications of strategic performance measurement in financial services firmsChristopher D. Ittner, Taylor Randall, David F. Larcker|Accounting Organizations and Society|2003Cited by 1k
Subjectivity and the Weighting of Performance Measures: Evidence from a Balanced ScorecardChristopher D. Ittner, Marshall W. Meyer, David F. Larcker|The Accounting Review|2003Cited by 885
Innovations in Performance Measurement: Trends and Research Implications.Christopher D. Ittner, David F. Larcker|Journal of Management Accounting Research|1998Cited by 621