Offshore Outsourcing: Business Models, ROI and Best PracticesMarcia Robinson, Ravi Kalakota|Unknown|2004Cited by 150
Services Blueprint: Roadmap for ExecutionRavi Kalakota, Marcia Robinson|CERN Document Server (European Organization for Nuclear Research)|2003Cited by 48
Mobile Applications for Adaptive Supply ChainsRavi Kalakota, Pavan Gundepudi, Marcia Robinson|IGI Global eBooks|2003Cited by 10