Patient perceptions of empathy in primary care telephone consultations: A mixed methods study
Jane Vennik(NIHR Southampton Biomedical Research Centre), Felicity L. Bishop(University of Southampton), Kirsten A. Smith(University of Southampton), Christian Mallen(Keele University), Paul Little(University of Antwerp), Mary Steele(University of Southampton), Jeremy Howick(University of Oxford), Stephanie Hughes(University of Southampton), Clare McDermott(NIHR Southampton Biomedical Research Centre), Hazel Everitt(University of Southampton), Emily Lyness(NIHR Southampton Biomedical Research Centre), Jennifer Bostock(The Kids Research Institute Australia), Leanne Morrison(NIHR Southampton Biomedical Research Centre), Beth Stuart(Queen Mary University of London), Geraldine Leydon(Broadmoor Hospital)
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