Why do people avoid and postpone the use of voice assistants for transactional purposes? A perspective from decision avoidance theory
Suresh Malodia(Mudra Institute of Communications Ahmedabad), Amandeep Dhir(University of Agder), Puneet Kaur(Chandigarh University), Peter Ractham(Thammasat University), Mototaka Sakashita(Keio University)
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