Informing the Design of Mental Health Smartphone Apps for Adolescents

Crystal Fausett(San Jose State University), Jenny Lee(San Jose State University), Eryn M. Godwin(Children's Mercy Hospital), Evan M. Palmer(San Jose State University), Sarah Fouquet(Children's Mercy Hospital)
Proceedings of the International Symposium on Human Factors and Ergonomics in Health Care
September 1, 2020
Cited by 3Open Access
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Abstract

The purpose of this work is to obtain a set of best practices for the design of mental health smartphone applications (MHSAs) for an adolescent user base. The authors carried out a systematic literature review combined with a bibliographic coupling analysis to identify relevant literature, and then a thematic analysis of the literature to identify core principles. These efforts led to a framework of nine general principles for the creation and design of MHSAs. The nine core principles identified were: Using evidence-based treatments, encouraging intrinsic motivation in users, using extrinsic behavior triggers, providing professional support, enabling social support, engaging users during the development process, using user-centered design principles, including a parental mode, and protecting patients’ privacy.


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