Getting More Performance from Performance Measurement
Christine K. Cassel(National Quality Forum), Patrick H. Conway(Centers for Medicare and Medicaid Services), Suzanne Delbanco(Catalyst for Payment Reform), Ashish K. Jha(Harvard University), R. S. Saunders(National Quality Forum), Thomas H. Lee(Press Ganey)
Cited by 96
Abstract
Interview with Dr. Christine Cassel on the lessons of past performance-measurement efforts and promising future directions. (13:33)Download Under today's performance-measurement paradigm, too many resources are invested in assessing too many activities that may not have major effects on patients' health. What can past successes and failures teach us about performance measures that effectively improve care?
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