If You Can Use Them: Flexibility Policies, Organizational Commitment, and Perceived Performance

Susan Eaton(Harvard University)
Industrial Relations A Journal of Economy and Society
March 25, 2003
Cited by 544

Abstract

This study links workplace flexibility policies—formal, informal, and perceived usable—to organizational commitment and self‐reported productivity. Professional and technical employees of biotechnology firms were surveyed. Where employees could freely use policies, a positive association with outcomes is found. The article contributes a new measure to capture employees’ organizational experience, relevant to work and family research.


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