Service quality in restaurant operations in China: Decision- and experiential-oriented perspectives

Irene Hau‐Siu Chow(Chinese University of Hong Kong), Ling‐Yun He(Tongji University), Zhenquan Sha(South China University of Technology), Thamis Wing-chun Lo(Chinese University of Hong Kong), Victor P. Lau(Chinese University of Hong Kong)
International Journal of Hospitality Management
August 18, 2006
Cited by 307


Related Papers