Does Stakeholder Orientation Matter? The Relationship Between Stakeholder Management Models and Firm Financial Performance

Shawn L. Berman(Boston University), Andrew C. Wicks(University of Washington), Suresh Kotha(University of Washington), Thomas M. Jones(University of Washington)
Academy of Management Journal
October 1, 1999
Cited by 1,897

Abstract

Little empirical work has been done on the effect of stakeholder management on corporate performance. In this study, we contributed to stakeholder theory development by (1) deriving two distinct stakeholder management models from extant research, (2) testing the descriptive accuracy of these models, and (3) including important variables from the strategy literature in the tested models. The results provide support for a strategic stakeholder management model but no support for an intrinsic stakeholder commitment model. Implications of these findings for management practice and future research are discussed.


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