Public Awareness, Perception, and Use of Online Physician Rating Sites
David A. Hanauer(University of Michigan–Ann Arbor), Kai Zheng(University of Michigan–Ann Arbor), Dianne Singer(Michigan Medicine), Achamyeleh Gebremariam(Michigan Medicine), Matthew M. Davis(University of Michigan–Ann Arbor)
Cited by 401
Abstract
Patients are increasingly turning to online physician ratings, just as they have sought ratings for other products and services. Much of what is known about these sites comes from studies of the ratings left on them.1 Little is known about the public’s awareness and use of online physician ratings, and whether these sites influence decisions about selecting a physician.
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